Visit Aurora®
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Visit Aurora®
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Introduction
Aurora sells its own plush toys and gift products at auroragift.com, serving babies, children and adults with lines made for gifting, play and collecting. Eco Nation plush start at $12.07 as of Oct. 20, 2026, orders over $35 ship free, and most new, unopened items are returnable within 30 days of delivery.
The About Aurora page says Aurora, founded in 1981, serves “babies, children, and adults globally,” and that “Each product is developed, designed, manufactured, tested, sold, and customer-serviced under one company.” Its catalog pairs the brand's own plush designs with licensed names such as Dr. Seuss and Clifford. Browse the catalog of 3,046 products at Aurora.
A few from the collection
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Aurora - Dr. Seuss - 16" Squishy Grinch
$25.30 (crossed-out $50.59)as published on Oct. 20, 2026
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Aurora - Dr. Seuss - 16" Jack-O-Lantern Grinch
$22.77as published on Oct. 20, 2026
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$43.59as published on Oct. 20, 2026
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Aurora - Bear - 10" Ben Franklin Bear
$21.90as published on Oct. 20, 2026
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Aurora - Breyer - Bridle Buddies - 11" Flaxen Horse
$22.12as published on Oct. 20, 2026
View productThe Aurora - Dr. Seuss - 16" Squishy Grinch has a squishy, compact body that stands perfectly upright, at approx. 8" x 6.5" x 15.5". Aurora's Officially Licensed Dr. Seuss collaboration also brings the Dr. Seuss - 16" Jack-O-Lantern Grinch. Aurora presents the Aurora - 22" Bear as “A Sweet Valentine Gesture of Soft & Cuddly Eternal Bear Love.”
The Aurora - Bear - 10" Ben Franklin Bear comes from the bear line Aurora describes as “soft, cuddly bear plushies.” The Breyer - Bridle Buddies - 11" Flaxen Horse belongs to the Breyer Bridle Buddies plush collection, which Aurora says captures breeds like the Bay and Flaxen Horse.
NIST, in a packaging and labeling FAQ dated March 6, 2026, says state labeling rules give identity and quantity of contents so purchasers can make price and quantity comparisons. The Aurora - Eco Nation - 5" Gorilla is the listing where Eco Nation prices start. Aurora describes its approach as “innovative, eco-friendly” and says it owns its manufacturing facilities.
| Range | Number of products |
|---|---|
| Aurora Licensed | 564 |
| Fantasy | 532 |
| Domestic | 514 |
| Farm | 346 |
| Forest | 284 |
| Characters | 278 |
| ebba | 174 |
| Holiday | 167 |
Aurora publishes 3,046 products in total on its full catalog page.
The Shipping, Returns & Store Policies page says clearance items “are sold at deeply discounted prices and are considered final sale,” and that they “are non-returnable and non-refundable unless they arrive damaged.” A damage claim also needs the item “in its original condition.” Prices as of Oct. 20, 2026, for more Dr. Seuss plush in the Clearance collection.
Clifford listings differ on fill: the sitting, standing and laying poses contain bean pellets, while the hand puppet is “Free from bean pellets, suitable for all ages.” The Characters range shows 278 listings, and the Aurora Licensed range shows 564. Prices as of Oct. 20, 2026, for more licensed character plush.
The get-well and birthday bears share a mocha color and wavy fur, and the squeezable-tummy bear carries one price across Ivory, Taupe, Honey and Chestnut. The Bears collection page shows 146 products, and the Farm range page shows 346 listings. Prices as of Oct. 20, 2026, for more bears, horses and farm animals.
The penguin's listing describes it as “Made from the finest, eco-friendly materials.” Aurora also publishes a Cactus Kingdom collection page, and its Forest range page shows 284 listings. Prices as of Oct. 20, 2026, for more wild animal plush.
The Aurora - Dinos & Dragons - T-Rex comes in a 14-inch or a 17-inch size, and the larger size costs more. A Bright Fancies collection page sits alongside the Fantasy range page, which shows 532 listings. Prices as of Oct. 20, 2026, for more dinosaurs, dragons and unicorns.
The Shipping, Returns & Store Policies page is “Updated January 23, 2026.” Its excluded destinations are Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe and Armed Forces Pacific. It adds that rates “may round up to the next full pound, following carrier requirements.”
The FAQ refers to “Free Shipping for orders over $35” and says the offer is only for orders placed on auroragift.com, not for retailers registered as wholesale buyers.
| Rule | Time window | Consequence |
|---|---|---|
| Cancel, edit or change the shipping address | Within 2 hours of placement | After that, the order cannot be canceled or changed and must be received and returned, if eligible |
| Order processing | Within 3 business days, excluding weekends and public holidays | A tracking number is provided automatically once the order ships |
| Standard Shipping, continental United States | An estimated 4–9 business days, not including processing | Tracking typically takes at least 24 hours to begin |
| Package marked “Delivered” but not received | Within 5 business days of the carrier's delivery scan | Later reports cannot be investigated internally, and a claim must go to the carrier |
| Clearance order | Once submitted | Cannot be canceled |
If Aurora experiences a processing delay, its policies page says “you may request a refund,” with approval reviewed on an order-by-order basis. Carrier delays do not qualify for refunds, as they are outside its control, and the page points buyers to the carrier for transit updates. When an order arrives with visible damage, the page asks buyers to refuse delivery when possible.
To start a return, the Shipping, Returns & Store Policies page asks buyers to email info@teddyplushtoys.com, and it states that “A Return Authorization is required for all returns.”
| Rule | Time window | Consequence |
|---|---|---|
| Standard return of new, unopened items | Within 30 days of delivery | Items must be unused, unopened and in original condition, with tags, packaging, labels and inserts intact |
| Defective item, one that does not function as intended and has no external damage | Within 30 days of purchase | Notify Aurora via its Contact Us page |
| Wrong item received | On receipt | Return-shipping compensation may apply depending on the situation |
| Clearance item | From purchase | “Final sale and not eligible for return”; non-returnable and non-refundable unless it arrives damaged |
| Damaged clearance item | Within 5 days of receiving the order | All original tags, packaging and labels must be included, with the item in its original condition |
| Shipping damage found after delivery | Immediately | Save all packaging, tags, inserts and materials; disposing of packaging may affect return credit |
Refunds are issued once the return is received and approved, on a timeline of up to 4 weeks. That covers 5–10 business days of return transit, 3–5 business days of processing and 5–10 business days of bank posting. The FAQ adds that all refunds are applied to the original form of payment.
Aurora takes orders through its online checkout, and its privacy policy says: “Our website, products and services are all directed to people who are at least 18 years of age or older.” Many listings describe their plush as “suitable for all ages.” The brand says it owns its factories and runs in-house research and development teams.
The policies page says: “We accept all major credit cards: Visa, Mastercard, American Express, Discover, JCB, and Apple Pay.” It adds that the “Billing address must match the cardholder’s bank records.” The terms of service say a purchase “will appear under the Teddy Plush Toys, LLC name” on a credit card statement.
Placing an order confirms the price and terms listed at checkout, and the policies page asks buyers to get in touch within 7 days of purchase about a suspected pricing discrepancy. It also states, “We do not offer price adjustments for past or future promotions.” When an item is out of stock, the FAQ says customer service will notify the buyer as quickly as possible.
For online orders, the Contact Us page lists info@teddyplushtoys.com and a contact form asking for a name, phone number, email and comment. Retailers reach the wholesale team at customerservice@auroragift.com or by phone at 888-287-6722, and custom product requests go to custom@auroragift.com. The site footer lists info@auroragift.com and the address 8820 Mercury Ln, Pico Rivera CA 90660.
The essentials
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Visit Aurora®Questions & answers
No promo code is listed for Aurora® on Trovemont as of Oct. 25, 2026.
Aurora runs auroragift.com as its own online store for plush toys and gifts. The footer lists 8820 Mercury Ln, Pico Rivera CA 90660, and card charges appear under Teddy Plush Toys, LLC, per the terms of service. The shop publishes shipping and return policies and a Contact Us page with a form and the email info@teddyplushtoys.com.
Yes. The FAQ refers to free shipping for orders over $35 and ties the offer to orders placed on auroragift.com, excluding retailers registered as wholesale buyers. Below that amount, shipping is charged by weight, rounded up to the next full pound.
Standard Shipping within the continental United States takes an estimated 4–9 business days, not including processing. Processing takes up to 3 business days, excluding weekends and public holidays. A tracking number is provided automatically once the order ships, though tracking typically takes at least 24 hours to begin.
Most new, unopened items can be returned within 30 days of delivery. They must be unused and in original condition, with tags, packaging, labels and inserts intact. Every return needs a Return Authorization, which the policies page asks buyers to request by emailing info@teddyplushtoys.com. Clearance items follow a different rule.
Up to 4 weeks in total, starting once the return is received and approved. The policies page breaks that into 5–10 business days of return transit, 3–5 business days of processing and 5–10 business days of bank posting. Shipping and handling are refunded only for defective or incorrect items.
No. Clearance items are final sale and not eligible for return, and the policies page calls them non-returnable and non-refundable unless they arrive damaged. For damage, report it within 5 days of receiving the order, keeping the original tags, packaging and labels. A clearance order cannot be canceled once submitted.
No. Aurora ships only within the United States. The policies page also excludes Alaska, Hawaii, Puerto Rico, Guam, American Samoa, the U.S. Virgin Islands and Armed Forces Americas, Europe and Pacific addresses, among other destinations. Orders go to the other U.S. addresses the shop serves.
Cards, including Visa, Mastercard, Maestro and American Express, appear in the site footer. The policies page says the shop accepts major credit cards including Visa, Mastercard, American Express, Discover, JCB and Apple Pay. A card's billing address has to match what the issuing bank holds on file.
Orders are placed through the online checkout on auroragift.com, and the FAQ asks that every order be placed online. On age, the privacy policy says: “Our website, products and services are all directed to people who are at least 18 years of age or older.”
Email info@teddyplushtoys.com or use the form on the Contact Us page, which asks for a name, phone number, email and comment. Retailers reach the wholesale team at customerservice@auroragift.com or 888-287-6722. Custom product requests go to custom@auroragift.com.
Only within 2 hours of placement, when you can still cancel, edit or change the shipping address. Once those 2 hours pass, Aurora cannot cancel or change the order, so it has to be received and then returned, if eligible. Clearance orders are the exception: they cannot be canceled at all after submission.
Report it to Aurora within 5 business days of the carrier's delivery scan. The policies page says later reports cannot be investigated internally, and a claim then has to go to the carrier. Delays in transit caused by the carrier are not refunded, so tracking questions go to the carrier.
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