Visit Erie Bone Broth
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Visit Erie Bone Broth
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Introduction
Erie Bone Broth sells bone broth made with grass-fed beef and organic vegetables, in pouches ordered by quantity, and offers it to businesses for private labeling. Its 24-ounce beef broth is priced from $48.00 for 4 pouches as of Oct. 21, 2026. The refund policy lasts 30 days, with perishable goods such as food excluded.

Burning River Foods Co. titles its home page "Home of Erie Bone Broth," and the online store prices that broth by the number of pouches in an order. The beef broth listing pairs its description with a quantity selector that runs from 4 to 20 pouches. Browse all 2 products in the Buy Bone Broth collection at Erie Bone Broth.
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from $48.00as published on Oct. 21, 2026
View productBeef Bone Broth suits cooks who season each dish to taste, since its 24-ounce BPA-free spout pouches hold broth with no salt added.
The company's co-packing FAQs describe contract packaging as a service that can cover "labeling and assembly to filling and shipping." Its About Us page speaks to "foodies, health conscious, sustainability-minded, small businesses, or simply Cleveland Proud." For individual shoppers, the store sells broth by the pouch, priced by quantity. The store publishes 58 product listings in all at burningriverfoods.com.
On its home page, Burning River Foods Co. describes Erie Bone Broth as made with ingredients "including grass-fed beef and organic vegetables." A question about an ingredient can go through the form on the contact page, which invites any "general inquiry, question, suggestions."
The FTC's undated consumer advice page Online Shopping tells buyers to find out who pays return shipping and how many days they have before they return an item. Erie Bone Broth's refund policy answers both, and it sets these terms:
| Rule | Time window | Consequence |
|---|---|---|
| Refund or exchange | Within 30 days of purchase | After 30 days, the shop says it "can't offer you a refund or exchange" |
| Perishable goods such as food, flowers, newspapers or magazines | Any time | "cannot be returned" |
| Intimate or sanitary goods, hazardous materials, flammable liquids or gases | Any time | The shop does "not accept" them for return |
| Defective or damaged item | When exchanging it for the same item | "We only replace items if they are defective or damaged"; email bonebroth@att.net and mail the item to P.O. Box 16681 Rocky River Ohio US 44116 |
| Return shipping | Paid by the buyer when sending the item back | Non-refundable, and deducted from any refund |
| Item over $75 | When shipping it back | The shop suggests a trackable service or shipping insurance and says "We don't guarantee that we will receive your returned item" |
| Approved refund | After the return is received and inspected | Credit applied automatically to the credit card or original method of payment |
Once a return arrives, the shop sends an email confirming receipt, then another with the approval or rejection of the refund. If a refund seems late, the policy asks buyers to check with their bank and credit card company first, then email bonebroth@att.net. Exchange deliveries take longer or shorter depending on where the buyer lives.
Erie Bone Broth takes orders through the online checkout at burningriverfoods.com, a store its terms of service say is hosted on Shopify.
The company's co-packing FAQs say co-packing costs depend on packaging complexity, volume and the services required, and they advise getting a detailed quote. For individual orders, the terms of service say users represent that they are at least the age of majority in their state or province of residence. The terms add that a user of that age may consent to let their minor dependents use the site.
The phone number and email were shown on the site banner on Oct. 21, 2026. The contact page also offers a Product Request Form that shoppers who can't find Erie Bone Broth at their grocery store can take to the store manager. The refund policy gives the mailing address as "P.O. Box 16681 Rocky River Ohio US 44116." The About Us page invites customers to send a DM, leave a review, share recipes or comment on social media, and the site footer links to Facebook, Instagram and Twitter.
The essentials
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Visit Erie Bone BrothQuestions & answers
No promo code is listed for Erie Bone Broth on Trovemont as of Oct. 25, 2026.
Burning River Foods Co. runs burningriverfoods.com, titled "Home of Erie Bone Broth," and takes orders through its online checkout. It lists a 30-day refund policy, the phone number 216.282.7222, the email Info@eriebonebroth.com, and a contact form. Returns go to a post office box in Rocky River, Ohio. The About Us page uses the phrase "Cleveland Proud."
30 days from purchase. The refund policy asks that items be unused, in the condition received, and in their original packaging. A receipt or proof of purchase is required. After 30 days, the shop says it can't offer a refund or exchange, so check your order promptly once it arrives.
No. The refund policy says perishable goods such as food cannot be returned. That category covers the bone broth pouches. The policy adds that the shop replaces items only if they are defective or damaged, so confirm your quantity before checkout.
The buyer. Return shipping is paid by you when sending an item back, it is non-refundable, and its cost is deducted from any refund. For an item over $75, the policy suggests a trackable service or shipping insurance, since the shop says, "We don't guarantee that we will receive your returned item."
Email bonebroth@att.net, then mail the item to P.O. Box 16681 Rocky River Ohio US 44116. The refund policy says, "We only replace items if they are defective or damaged," and the exchange is for the same item. Keep your receipt or proof of purchase, since the policy requires one.
It begins once your return arrives and is inspected. The shop emails you to confirm receipt, then sends a second email approving or rejecting the refund. An approved refund is credited automatically to your credit card or original payment method. If it seems late, check with your bank and card company, then email bonebroth@att.net.
Call 216.282.7222 or email Info@eriebonebroth.com, both printed in the site banner on Oct. 21, 2026. The contact page also has a form asking for name, email, phone number and comment. Send refund, exchange and terms-of-service questions to bonebroth@att.net. Wholesale and private label inquiries go to contactus@burningriverfoods.com.
Individual shoppers order through the online checkout at burningriverfoods.com. The terms of service say users represent that they are at least the age of majority in their state or province of residence. Businesses wanting broth under their own brand can email contactus@burningriverfoods.com about private labeling instead.
The listing says the beef bones come from cows that are grass fed and grass finished. Before a 72-hour simmer in filtered water, the bones are roasted and soaked for 1 hour in organic apple cider vinegar. No salt is added, so you season each dish yourself, and the listing calls the broth gelatinous and full flavored.
Erie Bone Broth's contact page suggests taking its Product Request Form to your store manager if your grocery store doesn't carry the broth. Online, the 24-ounce beef broth sells through the checkout at burningriverfoods.com, in quantities from 4 to 20 pouches.
The 24-ounce beef broth has a quantity selector from 4 to 20 pouches, priced from $48.00 to $240.00 as published on Oct. 21, 2026. The terms of service add that the shop may limit or cancel quantities purchased per person, per household or per order.
Yes. Burning River Foods Co. offers the broth for private labeling, and its home page addresses restaurants, specialty food stores and food manufacturers. Customization includes recipe development, packaging design and labeling. Send wholesale inquiries to contactus@burningriverfoods.com. The co-packing FAQs say costs depend on packaging complexity, volume and services required.
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