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Home & Garden

Heoxo: Solar Lights and Night Lights From $9.99, 30-Day Returns

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Introduction

Heoxo,
at a glance.

Heoxo sells solar-powered lighting made to brighten gardens, pathways and patios, along with indoor lights and car accessories. Its 38 products start at $9.99 as of Oct. 6, 2026. Under its Shipping Policy, standard shipping is free past $49, and unused items can be returned within 30 days of delivery.

The essentials

Key takeaways

  • Heoxo publishes 38 products across five ranges, priced from $9.99 to $119.99 as of Oct. 6, 2026.
  • Heoxo's Shipping Policy makes Standard Shipping free on orders over $49; Expedited and Express costs are set at checkout.
  • Heoxo ships weekday orders after 1–2 business days of processing, and Standard Shipping is estimated at 5–10 business days.
  • Heoxo refunds unused items in original packaging returned within 30 days of delivery; the buyer covers return postage unless an item is defective or incorrect.
  • Heoxo's Solar Lighting collection shows 20 of its 38 products, with prices starting at $13.99 as of Oct. 6, 2026.
  • Heoxo answers email at contact@heoxo.com, typically within 24 hours, Monday to Friday from 9:00 AM to 6:00 PM EST.
  • Heoxo's Terms of Service require users of its services to be at least 18 years old.

Store offers & terms

View available offers and their conditions
  • Store link

    Visit Heoxo

    Explore the official store

    Visit Heoxo

Questions & answers

Frequently asked questions

Does Heoxo have a promo code?

No promo code is listed for Heoxo on Trovemont as of Oct. 6, 2026.

Is heoxo.com a real store?

Heoxo operates the online store at heoxo.com. Its About Us page says it was founded in 2018. Buyers can reach it by email at contact@heoxo.com or through a contact form. The site publishes a Shipping Policy, a Refund and Returns Policy, a Privacy Policy and Terms of Service, and orders go through its online checkout.

How fast does Heoxo deliver?

Standard delivery is estimated at 5–10 business days, after 1–2 business days of processing on weekday orders. Expedited is estimated at 3–5 business days and Express at 1–3 business days. Peak seasons such as holidays and promotional events can stretch processing to 3 business days. A tracking email follows once the order ships.

Does Heoxo offer free shipping?

Yes, Standard Shipping is free on orders over $49, according to Heoxo's Shipping Policy. On $49 or less, Standard Shipping is calculated at checkout. Expedited and Express shipping are priced at checkout by location and order weight, whatever the order total.

What is Heoxo's return policy?

Heoxo's Refund and Returns Policy calls it a 30-Day Money-Back Guarantee, counted from delivery. Items bought at a reduced price qualify too. The policy says four kinds of items cannot be returned: those damaged by misuse, improper installation or normal wear, modified or altered items, items from unauthorized resellers, and items returned after 30 days.

Can I exchange an item at Heoxo?

No, Heoxo does not offer direct exchanges, according to its Refund and Returns Policy. To get a different item, return the first one under the 30-day policy for a refund, then place a new order for the one you want. Refunds take 5–10 business days after the return arrives.

Does Heoxo ship internationally, and who pays customs?

Yes. Heoxo ships to all 50 US states, Canada, the United Kingdom, Australia and most European Union countries. Buyers in other countries can ask by email. On international orders, customs duties, import taxes and brokerage fees fall on the buyer, and Heoxo's Shipping Policy keeps them outside the order total and shipping cost.

What payment methods does Heoxo accept?

Heoxo's Terms of Service say it accepts major credit cards and other payment methods as displayed at checkout. The same terms require the full amount to be paid at purchase. The checkout screen is where the accepted methods appear, so a buyer can see the options for an order before paying.

How do I contact Heoxo customer support?

Email contact@heoxo.com or use the form on the contact page, which asks for first name, last name, email and a message. Replies typically arrive within 24 hours, Monday to Friday, 9:00 AM to 6:00 PM EST. No phone number appears on the contact page or in the policies as of Oct. 6, 2026.

Who can buy from Heoxo?

Heoxo takes orders through its online checkout, with payment in full at purchase, and its Shipping Policy lists delivery to the United States, Canada, the United Kingdom, Australia and most EU countries. Its Terms of Service say: "You must be at least 18 years old to use our services."

How long does the personalized solar address plaque take to arrive?

Delivery time depends on when you confirm your customization details, on top of shipping time. Heoxo makes the plaque to order at its factory in China. Its listing asks buyers to confirm details by email or WhatsApp after ordering. Once production begins, personalization details can no longer be changed.

How long do Heoxo solar lights stay on after charging?

Heoxo's contact page FAQ says its solar lights typically last 6–8 hours on a full charge. It adds that charging may be slower on cloudy days. The watering-can lantern listing gives its own figures: a charging time of more than 8 hours and a working time of 4–10 hours.

What should I do if my Heoxo package arrives damaged?

Contact Heoxo within 48 hours of delivery, and take photos before opening the package. Heoxo's Shipping Policy says it will then arrange a replacement or refund. For a defective, damaged or incorrect item, its Refund and Returns Policy adds a prepaid return shipping label and a replacement at no additional cost, or a full refund if a replacement is not available.

Our research

Sources & methodology

Explore the original references behind this guide and how we research each brand.

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Sources

  1. Heoxo - Illuminate Your Outdoor Space with Sustainable Solar Solutionsheoxo.com · Retrieved
  2. About Us – HEOXO: Solar Lighting for a Sustainable Futureheoxo.com · Retrieved
  3. Contact Us – HEOXO Solar Lights Support & FAQheoxo.com · Retrieved
  4. Privacy Policyheoxo.com · Retrieved
  5. Category: Night Lights - Heoxo – Affordable Premium Solar Outdoor Lighting | Energy-Efficient Garden & Pathway Lightsheoxo.com · Retrieved
  6. Category: Solar Garden - Heoxo – Affordable Premium Solar Outdoor Lighting | Energy-Efficient Garden & Pathway Lightsheoxo.com · Retrieved
  7. Category: Solar Lighting - Heoxo – Affordable Premium Solar Outdoor Lighting | Energy-Efficient Garden & Pathway Lightsheoxo.com · Retrieved
  8. Category: Table Lamps - Heoxo – Affordable Premium Solar Outdoor Lighting | Energy-Efficient Garden & Pathway Lightsheoxo.com · Retrieved
  9. Refund & Returns Policy – 30-Day Money-Back Guaranteeheoxo.com · Retrieved
  10. Shipping Policy – Free Shipping Over $49heoxo.com · Retrieved
  11. Terms of Serviceheoxo.com · Retrieved
  12. Online Shopping | Consumer Adviceconsumer.ftc.gov · Retrieved
  13. The FTC “Lighting Facts” Label: Questions and Answers for Manufacturers | Federal Trade Commissionftc.gov · Retrieved
  14. 16 CFR § 305.23 - Labeling for lighting products. | Electronic Code of Federal Regulations (e-CFR) | US Law | LII / Legal Information Institutelaw.cornell.edu · Retrieved
  15. Heoxo collection “Car Phone Mounts”, captured Oct. 6, 2026heoxo.com · Retrieved

Edited by

Trovemont editorial team

Star Dream LLC

Each guide says whether a member of our editorial team has read it in full: “Editorially reviewed” with the date of that reading, or “Editorial review pending” until it happens.