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Sports & Outdoors

Phillips Moore: Tennis Strings From $11.00 and 12×13 Racquets

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Introduction

Phillips Moore,
at a glance.

Phillips Moore sells tennis racquets and strings built around the open 12×13 string pattern, which it says brings more power, spin and control. As of Sept. 26, 2026, prices run from $11.00 to $699.00. Its refund policy covers unused items returned in their original packaging, with the buyer paying return shipping unless the shop erred.

The essentials

Key takeaways

  • Phillips Moore lists 24 products, priced from $11.00 for the Propoly 1.65mm 9m to $699.00 as of Sept. 26, 2026.
  • The STRINGS range at Phillips Moore holds 14 products, from $11.00 up to $99.00 for the One of Everything Please sampler.
  • Five of Phillips Moore's six racquets use the brand's 12×13 string pattern, and frames start at $299.00.
  • Phillips Moore's refund policy sets three conditions for a refund: unused, as received and in the original packaging.
  • Phillips Moore lists two categories as non-refundable, customized or personalized items and gift cards, and handles exchanges as a refund plus a new order.
  • Phillips Moore's contact page lists Brisbane, Queensland, and a five-field form covering name, email, country, phone number and message.

Store offers & terms

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Questions & answers

Frequently asked questions

Does Phillips Moore have a promo code?

Yes: code trovemont, recorded on Trovemont on Oct. 9, 2026, for 10% off. Check status: Verified on Oct. 9, 2026. Enter it at checkout on Phillips Moore; the store's own terms apply.

Is phillips-moore.com legit?

Phillips Moore runs phillips-moore.com, and its contact page lists Brisbane, Queensland. The shop offers a contact form, the email addresses phillips-moore@outlook.com and contact@phillips-moore.com, and links to Facebook and Instagram. It publishes a refund policy and a privacy policy. Its About page says the brand takes its name from Barry Phillips-Moore, whose string system of twelve mains and thirteen crosses Snauwaert used in its Hi-Ten racquets.

What kind of tennis gear does Phillips Moore sell?

Tennis gear in four ranges: strings, racquets, bags and accessories. As of Sept. 26, 2026, the all-products page shows 24 results sorted by price from low to high. The strings span poly, synthetic gut, natural gut and a sampler. One of the two bags fits up to 12 racquets, and the accessories are a 12-pack of overgrips and a case of all-court tennis balls.

How long does Phillips Moore take to ship to the US?

Ask before you order. Phillips Moore prices its range in US dollars, and its contact form includes a country field, so you can ask about delivery time and cost to a US address. The FTC's Online Shopping page says a seller must ship within the time it promises. If it promises no time, the order must ship within 30 days after the seller gets your name, address and payment.

Does Phillips Moore accept returns?

Yes. The Phillips Moore refund policy accepts items that are unused, in their original packaging and in the state they arrived. To start, contact support with your order number, a detailed description of the issue and photographs if possible. After approval, the shop sends return instructions and inspects the item when it arrives. Racquets or strings showing wear, use or damage may not qualify.

Who pays return shipping at Phillips Moore?

The customer. The Phillips Moore refund policy puts the cost of return shipping on the buyer unless the return comes from a mistake by the shop. The policy also recommends sending the item with a trackable shipping service. The FTC's Online Shopping page suggests checking how many days you have to send an item back, and the refund policy names phillips-moore@outlook.com for questions about its terms.

Can I exchange a Phillips Moore item?

Yes, through a refund. Phillips Moore handles an exchange by running the refund process, and you then order the item you want separately. The refund policy lists customized or personalized items and gift cards as non-refundable. Any item you send back for an exchange must be unused and still in its original packaging to be eligible.

How are Phillips Moore refunds paid?

To your original payment method. The Phillips Moore refund policy says the money returns to the original form of payment. It adds that store credit may be issued if that method is no longer available. If a refund seems slow, the policy asks you to check with your bank or credit card company first. After that, contact the shop if the problem continues.

What payment methods does Phillips Moore accept?

Credit cards, according to its privacy policy. The policy says the shop gathers payment information such as credit card details to complete a purchase. It may also share that information with third-party providers for payment processing.

How do I contact Phillips Moore?

By contact form, email or social media. The form on the contact page has five fields: your name, email, phone number, country and a message. That page gives phillips-moore@outlook.com, which the refund policy also names, while the home page prints contact@phillips-moore.com. Phillips Moore is also on Facebook and is on Instagram as phillipsmooretennis. Keep your order number ready for any refund request.

What string pattern do Phillips Moore racquets use?

Mostly 12×13. The open 12×13 layout appears on five of the brand's six racquets, and the Maverick Limited Edition uses 14×12. The home page compares its pattern with a traditional 16x19, crediting it with "+20% BALL POCKETING" and "+30% STRING MOVEMENT." The Ninja Blackout page claims "Up to 30% increase in spin and power" for its open pattern.

How much does a Phillips Moore racquet cost?

$299.00 and up, as of Sept. 26, 2026. Ninja, Ninja Blackout and Ninja Pro Tour each cost $299.00, in grip sizes from 4 1/4 to 4 1/2 depending on the model. Ninja Prostock Extended costs $499.00 in 4 3/8 (#3) or 4 1/2 (#4). Maverick Limited Edition costs $599.00 and Viper Prostock Limited Edition $699.00, each in grip size 4 3/8 (#3).

What is the One of Everything Please string sampler?

A bundle of eight strings. It was priced at $99.00 as of Sept. 26, 2026, and Phillips Moore describes it as "One of every poly and synthetic gut string that we have." The strings in the bundle range in gauge from 1.6mm up to 2mm. It suits a player who hasn't settled on a string yet. You can ask about gauge or tension through the contact form.

Our research

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Sources

  1. Phillips Moore – Phillips Moorephillips-moore.com · Retrieved
  2. About Barry Phillips-Moore​ – Phillips Moorephillips-moore.com · Retrieved
  3. All Products – Phillips Moorephillips-moore.com · Retrieved
  4. Contact Us – Phillips Moorephillips-moore.com · Retrieved
  5. ACCESSORIES – Phillips Moorephillips-moore.com · Retrieved
  6. BAGS – Phillips Moorephillips-moore.com · Retrieved
  7. RACQUETS – Phillips Moorephillips-moore.com · Retrieved
  8. STRINGS – Phillips Moorephillips-moore.com · Retrieved
  9. Refund Policy – Phillips Moorephillips-moore.com · Retrieved
  10. Online Shopping | Consumer Adviceconsumer.ftc.gov · Retrieved
  11. Business Guide to the FTC's Mail, Internet, or Telephone Order Merchandise Rule | Federal Trade Commissionftc.gov · Retrieved

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Star Dream LLC

Each guide says whether a member of our editorial team has read it in full: “Editorially reviewed” with the date of that reading, or “Editorial review pending” until it happens.